Market Union | Quality Management Training Kick-off Meeting Was Held

On February 7, the quality management training kick-off meeting was held. President Tom Tang, General Manager of the Supply Chain Management Department Jeffrey Xu, Director Manager Kasyun Xia as well as QC, QA, and CSR colleagues attended.

Luke Zheng, Senior Manager of the QC department at GIANT TIGER first introduced the quality training outline. He proposed establishing a three-tier training system with basic, intermediate, and advanced levels, which aims to enhance total quality awareness, optimize quality costs and increase efficiency. Accordingly, internal quality costs are capable of being maintained within a reasonable range.

Meanwhile, under the general policy of customer satisfaction, social satisfaction and enterprise satisfaction, we will conduct internal testing and certification, sample review, and team training while provide external quality assurance, factory audit, and technical services. We strive to build a professional quality management team that align with international standards.

Jeffrey Xu outlined a new vision for quality management. He advocated targeted training towards diverse markets to enhance quality awareness among colleagues across different tiers, compiling the quality management manual and cultivating quality management professionals. He suggested establishing MU-featured labs and QC training center to elevate the quality management level to a leading position among Chinese trading companies.

Lastly, President Tom Tang stressed that the essence of quality management lies in the accelerated promotion of quality professionals, and greater emphasis on positions, levels and salary, which provides career advancement opportunities for outstanding quality management talents and stimulates motivation. We should benchmark quality training against the standards of Germany and Japan, focusing on international top-tier quality management practices and systems to achieve quality leadership. We aim to provide global customers with Chinese products and services of extreme cost performance.

As China is transforming from speed-driven to quality-driven approach, quality management is a discipline and comprehensive knowledge system. We should respect knowledge, for knowledge can change fate. Implementing quality management training should be overall and mandatory.